• Book Related Resources:
Questions for The Essential Employee: The Adventures of Carmen Senz
Are you wondering how you might use this book in your classroom or organization? Here are some resources we believe maximize your investment.
Chapter Review Questions: These questions reinforce to the book’s content.
Sample Question: What mistakes did Carmen make that led to the records room mishap?
For more chapter review questions, CLICK HERE for a complete downloadable version.
Discussion Questions: These questions promote dialogue to relate the content to an individual’s situation and behavior. Sample Question: Describe three actions a new employee can take to create a great first impression. For more discussion questions, CLICK HERE for a complete downloadable version.
Facilitation Guide for The Essential Employee:
The Adventures of Carmen Senz
The purpose of this facilitation guide is to provide trainers and teachers with tools to implement “The Essential Employee” as a text in a learning environment. This facilitation guide is based on ten 45-60 minute sessions. It provides suggestions for learning activities both in and away from the classroom environment. This guide provides opportunities for the learner to experience the three stages of learning -- Knowledge Acquisition, Application, and Reflection (derived from Blooms Taxonomy).”
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• Listen to an Interview with the Authors:
For more information about “The Essential Employee” and the REACH framework, click here or the audio icon to hear a short interview with Traci Maddox, one of the authors.
• Watch an Interview with the Authors:
As authors of "The Essential Employee," Traci Maddox and Judy Free are featured on the Lifetime TV show "The Balancing Act" which aired April 27, 2011. Watch video of the show to learn about how to be essential in the workplace using the REACH framework.
